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Responsible gambling
Responsible Gaming: Playing with Care
At Betano Casino, we understand the importance of responsible gaming. We want our players to have a safe and enjoyable experience while playing on our platform.
Recognizing Signs of Problem Gambling
We encourage all players to be aware of potential signs of problem gambling:
- Spending more money than planned
- Feeling guilty or anxious about their betting habits
- Using credit cards, loans, or other financial resources to fund gaming activities
- Neglecting work, school, or social responsibilities due to gaming
Tools for Responsible Gaming
We provide a range of tools and features designed to help you play responsibly:
- Deposit Limits: Set limits on how much money you can deposit into your account.
- Loss Limits: Limit the amount of money you can lose within a set period.
- Session Time Reminders: Receive reminders about the time spent playing online games.
- Reality Checks: Automated messages or emails reminding you to take regular breaks and review your spending habits.
- Time-Outs: Temporarily suspend your account for 24 hours to several weeks, depending on your choice.
- Self-Exclusion: Permanently close your account for a set period.
Seeking Help
If you're concerned about your gaming activities or recognize signs of problem gambling, we encourage you to seek support from the following resources:
- Canadian Problem Gambling Helplines:
- Ontario: 1-888-BE-GAMBL (234-6265)
- Quebec: 1-800-567-HOPE (4673)
- International Support Organizations:
- GamCare (UK)
- Gambler's Help (Australia)
Account Restrictions
By using our responsible gaming tools, you can:
- Block Access to Your Account: Temporarily or permanently block your account for self-exclusion.
- Change Game Settings: Restrict access to certain games, deposit limits, or other features.
Remember that we're committed to providing a safe and enjoyable online environment. We encourage all our players to use responsible gaming tools and seek help if needed.